#1 Digital Debt Collectors
Welcome to DebtCo, a new kind of digital debt collector. Our intelligent digital debt collections platform will deliver you even better recovery rates whilst maintaining your client relationships.
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What we do.
We developed a platform that combines machine learning with an intuitive self-serve digital experience that improves debt collection for businesses.
Increased recovery
We focus on collecting your unrecovered debt in a no cure no pay model. No matter how old or what the value is, we use technology to help us successfully close your cases!
Positive Experience
We are transforming the debtor journey around debt repayment into positive digital moments through all communication channels.
Always empowered
Our mobile app FinView empowers your clients to take control on their finances. From making payments, setting up their own payment plans to asking a question, FinView gives them full control.
Protecting your brand
We deliver a positive and non-threatening experience to all debtors, helping them to find solutions to resolve their unpaid debts.
Our CollectIC platform is digitally transforming collections.
CollectIC was designed to help us automate the debt collections process. We use machine learning to help us improve data quality, when to communicate to clients, via what channel and at what time.
The FinView app is the complete self service app that empowers your clients to take full control on their unpaid accounts.
Just some of our debt collection strategies
DebtCo offers international debt collection services for a variety of different recovery needs. Whether you have a portfolio of low value cases, or uncollected debts that have been through different collections processes, our scalable solution can meet all your debt recovery needs.
DebtCo is a result-driven Debt Collection Agency that specialises in resolving your overdue invoices as well as oreventing future invoices from becoming overdue. We work with SME to Enterprise business in personlising the collections and recovery experience, driving higher engagement and commitment by individually tailoring every stage of your customer journey.
Consumers are demanding more self-service solutions along with increased payment options and an ethical interaction no matter who the company is. At DebtCo we developed our digital collections platform to ensure that the consumer is always placed first. Our FinView app gives your customer the full control in resolving their open debt collections case with you.
Debt collection agencies tend to not handle the smaller debt cases such as gym membership, online subscription services. They are low in value, high in volume and are labour intensive. CollectIC enables us to operate at scale which together with the self service app of FinView means we can handle tens of thousands of cases in a fully automated collections process.
Slip tracing / debtor tracing technology
Skip tracing (or debtor tracing) is the process of locating a debtor who has “skipped” or left town, hence the name “skip tracing.” When all channels of communications no longer work, skip tracing can be used to find new contact data. The DebtCo skip tracing service is a fully automated solution that uses the best forensic search solution used by police and investigation teams.
Some of the companies we work with.
Our digital debt collection services work for companies of all shapes and sizes. From startups to enterprise businesses, we can scale our solution from one case to tens of thousands.
So how does it work? We integrate, learn and then act!
Data
Getting started with us is easy. Send us your cases either via our upload form, a file of your choice or use our REST API that connects to our platform. CollectIC takes the data and immediately starts to cleanse, match and enrich your data to improve the change of success.
Strategy
From the more than 26,000 collection strategies CollectIC has learnt since it launched in 2021, it places your case strategically in one that matches based on the profile you submitted.
Communications
Our workflows start to establish contact with your client via whatever channel of communication they prefer.
Self-service
Once contact is established, we empower your clients to take control. Via our FinView app, your clients can make payments, create their own payment plans and even communicate directly with our team.
24/7 support
More than 80% of the cases we handle are resolved using our app FinView. However for the clients that simply want to chat with us and have contact, we have a dedicated team of support agents who are not target driven, are there simply to help.
Visibility
On all your cases we provide you with a portal that updates you on our progress. As we collect payments to handling case queries, we provide you real time feedback so you are always up to date.
We at DebtCo are driving the digitaliztion and automation of debt collections with our AI debt collection platform
The debt collection industry is facing the inevitable transformation of the entire industry and we at DebtCo are actively embracing that change. Our CollectIC platform combines machine learning and mobile technologies to deliver a self service experience that guarantees a user friendly experience that ultimately delivers better recovery rates for you.
The world of debt collection is changing
Read what's happening from our experts
Frequently asked Questions
Yes. We offer the DebtCo Online Debt Collections service. If your a business or an individual, this service enables you to quickly send us your case via our online service.
Check out how the online debt collections service works.
We have developed our own platform called CollectIC. This is a digital collections platform that uses technology combined with mobile apps to deliver digital experiences to companies and individuals in financial stress.
Yes. We have developed the first debt collections app that supports your clients. This self-service app provides your clients with the ability to pay in full, create their own payment as well as raise a question.
We have a specific service that helps enterprise business with their debt collections as well as invoice reminding needs.
More information can be found here:
Yes. DebtCo offers a specific service for small business which still uses the same ai debt collections strategy we apply for our enterprise clients.
Check out our debt collection for small business service here ⮕
DebtCo is an international digital debt collector and yes we are a debt collectors UK service. Contact us to find out how we can help you.
Our experience is that all portfolios are different requiring different collections strategies. Get in touch via the form below so we can share our competitive fee.
Still got some questions?
The get in touch with us via the below options. One of our agents will get in touch with you to better understand how we can support you with your debt collections strategy.
Whether you have complex business debt collections or a high volume of low-value debt cases, DebtCo can provide you with an all-new digital debt collections service that empowers your clients to take control. Get in touch so we can discuss how to help you out.